Friday, October 14, 2011

LAM!

We have found it difficlult to give people money here. It all started when we were trying to purchase our tickets to Vilanculos. After having several unsuccesful attempts on the internet, we decided to call the LAM airline. We were able to reserve the ticket via the telephone, but could not buy them. Since we had been trying for a couple hours and it was getting late, we decided we would go to the airport the next day to buy the tickets. We arrived at the airport to find that our reservation was not the same price we were quoted. After several questions discussing price and reservations they could not find two of our reservations, one had been cancelled, and the price of the other had increased signifigantly. So...we decided to buy a ticket for Saturday. Then we were told it would cost more to pay at the LAM office at the airport and it would be cheaper at the LAM office in the city because it was a "promotional price." By this time we were so frustrated/tired with the process, we just bought the tickets there. Finally, we had booked the tickets and were about to pay...then both of our cards were declined. Turns out, although we had called in advance, our cards had been locked. We ended up using a debit card to pay and proceeded to spend the next four hours trying to contact BOA. The guys at the internet cafe spent two of those hours downloading skype and figuring out why the microphone wasn't working. But now, we think everything is working and hopefully we won't have any more trouble giving people money here.

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